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Maryland Collection Agency Licensing Board - Financial Regulation

Board Members

Gordon M. Cooley
Commissioner

Stephen Hannan
Consumer Member

Susan Hayes
Industry Member

Eric Friedman
Consumer Member

Joanne Young
Industry Member

The Maryland Collection Agency Licensing Board has statutory responsibility for the licensing of collection agencies operating in Maryland. The Governor, with the consent of the Senate, appoints the four-member board, consisting of two consumer representatives and two industry representatives. The Commissioner serves as Chairman. The Board addresses written complaints, conducts hearings on alleged violations, mediates disputes, and issues orders requiring licensees to correct violations. The Board informs both licensees and the public about abusive debt collection practices.

The next MD Collection Agency Licensing Board Meeting is scheduled for 10:30 am, February 13, 2017 at 500 North Calvert Street, 3rd Floor Conference Room, Baltimore, Maryland. You can view a copy of the agenda here.

Maryland Collection Agency Licensing Board Meeting Agendas

File a Complaint With the MD Collection Agency Licensing Board