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State Collection Agency Licensing Board - Financial Regulation

Board Members

Antonio P. Salazar, Commissioner of Financial Regulation

Eric Friedman
Consumer Member

Susan Hayes
Industry Member

Stephen Hannan
Consumer Member

Joanne Young
Industry Member

The state Collection Agency Licensing Board has statutory responsibility for the licensing of collection agencies operating in Maryland. The governor, with the consent of the Senate, appoints the four-member board, consisting of two consumer representatives and two industry representatives. The commissioner serves as chairman. The board addresses written complaints, conducts hearings on alleged violations, mediates disputes, and issues orders requiring licensees to correct violations. The board informs both licensees and the public about abusive debt collection practices.

Carole Smith-Rea, Administrator 410-767-0378

The next state Collection Agency Licensing Board meeting is scheduled for 10:30 a.m., February 8, 2018, at Alacrity Collections Corporation, 175 Admiral Cochrane Drive, Suite 202, Annapolis, MD. The office is located off of Riva Road. There is parking on the side of the building and a two-level parking garage around back. Please use the SOUTH entrance to access the correct elevators to the suite. Posted January 19. 2018

State Collection Agency Licensing Board Meeting Agendas

File a Complaint With the State Collection Agency Licensing Board