About DLLR


Privacy Statement


Commitment to Privacy
The Maryland Department of Labor, Licensing and Regulation ("DLLR") has created this privacy statement in order to demonstrate our firm commitment to privacy.

Security Measures
This site has security measures in place to protect the loss, misuse, and alteration of the information under our control.  DLLR uses secure servers and Microsoft Internet Information Services (IIS) servers for electronic commerce transactions. The system uses a protocol called "Secure Sockets Layer" ("SSL") which allows private information, such as credit cards and purchase orders, to remain private when traveling across intranets and the public internet. SSL also supports authentication to verify that a client is communicating with an intended server. Encryption is utilized to prevent data from being understood by an unintended party, and to insure that date was not altered in transit.

Some of the online applications on this website use‘temporary cookies’ to track user navigation and hold your session information. If you have turned off ‘cookies’ within your browser options, then you could experience technical difficulties with this site. For assistance on how to change this setting, please consult the Help documentation for your specific browser. Please note that you may have to exit the browser and then restart it before the new setting takes effect.

E-mail Address
Our site’s registration form requires you, the user, to enter certain information, such as your name and e-mail address. We retain the content of your e-mail, e-mail address, and our response so that we can more efficiently handle any follow-up questions that you may have. In addition, your e-mail address helps us identify you and your needs, and also it may used to gather a demographic and survey information.

Other personal information/Payments over the Internet
In addition, we require you to include your other personal information, such as your social security number and your credit card number. DLLR does not release that information to other parties, except in the event we are required to do it by law or as a part of a DLLR- or State-wide contract. For example, DLLR is currently under a contract with Cyber Cash, an entity which provides various mechanisms enabling a secure credit card payments over the Internet.

On-line surveys
Our on-line surveys may ask you for your contact information, such as your e-mail address. This information is not sold or made public.

Other sites
This site contains links to other sites. DLLR is not responsible for the privacy practices or the content of such other web sites. These links are provided as an information service only.

Parent Approval
DLLR's web site does not accept or request information from children - we do not have any means of age identification. We do not collect online or offline contact information without prior parental consent. In the event we receive unsolicited online information without prior parental consent, that information will only be used to respond directly to the child's request and will not be used for any other purposes.

Public Forums
This site makes chat rooms, forums, message boards, and/or news groups available to its users. Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information.

Electronic Licensing
As you may be aware, DLLR provides certain users with the opportunity to renew their licenses, make legal name changes, query active licenses and communicate with regulatory boards. Certain licensing information is made public as displayed in our public queries section. In the event you have any questions with regard to that service, please send e-mail to your regulatory board by going to the individual board’s page and clicking on the e-mail for the individual board.

You can send mail to the following postal address:
Maryland Department of Licensing and Regulation
Occupational & Professional Licensing
(State the Regulatory Board’s Name)
500 N. Calvert Street
Baltimore, Maryland 21202
In addition, you may call the following telephone number: (410) 230-5000.

Contacting the Web Site - If you have questions or comments with regard to the DLLR site, please contact:
Office of Information Technology
Maryland Department of Labor, Licensing and Regulation
1100 N. Eutaw Street
Room 303
Baltimore, Maryland 21202

Disclaimer of Liability
With respect to any information found on this website, neither the DLLR or any of its employees, makes any warranty, express or implied, including the warranties of merchantability and fitness for a particular purpose, or assumes any legal liability or responsibility for the accuracy, completeness, or usefulness of any information, apparatus, product, or process disclosed, or represents that its use would not infringe privately owned rights.

User agrees to defend, indemnify, and hold harmless, this home page / web site, its contributors, any entity jointly created by them, their respective affiliates and their respective directors, officers, employees, and agents from and against all claims and expenses, including attorney’s fees, arising out of the use of the on-line service by user in reference to any claim however caused and on any theory of liability, whether in contract, strict liability, or tort, including negligence. We will continue to update this page with any changes to our practices.