Division of Occupational and Professional Licensing


Office of Cemetery Oversight


The Office of Cemetery Oversight (OCO) was established in Title 5 of the Business Regulation Article of the Maryland Annotated Code by the Maryland Legislature in August 1997. It was placed under the regulatory authority of the Department of Labor, Licensing and Regulation. The mission of the Office is to provide high standards of performance in the death care industry, enhance healthy economic competition, promote consumer confidence in burial goods products and services and to provide structure and oversight to pre -planning arrangements. The Office provides a responsive complaint/resolution process for consumers and operates a fair and effective regulatory enforcement system for cemeteries, monument dealers and sellers of burial goods and crematories that are subject to its regulatory authority.

The primary objective for the Office is to license and monitor sole proprietorships, individuals, partnerships, corporations and limited liability companies operating cemeteries as well as businesses providing burial goods and services to consumers, including monuments and memorials, in the State of Maryland. OCO also regulates and provides licensure for crematories, under their jurisdiction, in the state.

Responsibilities of the office include the investigation and mediation of consumer complaints involving registrants, licensees and permit holders. OCO determines and enforces the ethical standards related to the operation of cemeteries and those related to the provision of burial goods and services within the State in order to protect the citizens of Maryland from unfair and unscrupulous practices.

Advisory Council Members
The Council is composed of 11 members appointed by the Secretary of Labor, Licensing and Regulation, and includes five consumer representatives.

Public Meetings
The Advisory Council on Cemetery Operations is required to meet at least four times per year to advise the Secretary of Labor, Licensing and Regulation, and the Executive Director on issues related to the regulation and administration of the Office. Interim meetings will be scheduled as needed. The meetings are held at DLLR, 500 N. Calvert St. Baltimore, Md. 21202 in the 3rd floor conference room at 10:00 a.m., unless otherwise posted. All meetings are open to the public.

Thursday, January 25, 2018
Thursday, February 22, 2018
Thursday, March 22, 2018
Thursday, April 26, 2018
Thursday, June 28, 2018
Thursday, September 27, 2018
Thursday, October 25, 2018
Thursday, December 6, 2018

New Law Effective October 1, 2017

Glen Burnie company allegedly took advance payments for grave markers that were never provided

Dates of Advisory Council Meetings

Meeting Agendas and Minutes

Required Cremation Forms

New Crematory Regulations

Department of Labor, Licensing and Regulation
Division of Occupational and Professional Licensing
Office of Cemetery Oversight
Advisory Council on Cemetery Operations
500 N. Calvert Street
Baltimore, Maryland 21202-3651
Toll free: 1-888-218-5925
e-mail: cemet@dllr.state.md.us

Deborah A. Rappazzo
Executive Director
410-230-6228 (office)

For more information about the Office of Cemetery Oversight, please contact to the Director using the information cited above.