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Section 1 - MISSION AND VISION:
The MOSH Strategic Plan presents MOSH's approach for supporting the OSHA Strategic Management Plan and the
State Administration's Management for Results. It describes priorities for the 2013-2017 timeframe. The plan
serves as a mechanism for communicating a shared set of expectations regarding the results that MOSH expects to
achieve and the strategies that it will use. In cooperation with OSHA Region III, MOSH may adjust the plan as
circumstances change, use it to develop the annual performance plan, budget submissions, report on progress in
annual performance reports and hold supervisors and staff accountable for achieving the goals and outcomes.
Consistent with the OSHA Strategic Management Plan, the MOSH program focuses on serious hazards and dangerous
workplaces. The plan includes strategies that emphasize:
- Exercising strong, fair and effective enforcement;
- Expanding partnerships and voluntary programs; and
- Expanding outreach, education and compliance assistance
MOSH MISSION
MOSH's mission is to promote and assure workplace safety and health while reducing workplace fatalities,
injuries and illnesses.
MOSH achieves its mission through various means, including inspections, consultation services, compliance
assistance, outreach, education, and cooperative programs.
By accomplishing our mission MOSH saves lives, enhances the quality of life of working men and women, and
contributes to the economic vitality of the State.
VISION FOR 2013 THROUGH 2017
The MOSH plan in its entirety conveys our vision for the next several years; however, the following vision is
included to summarize what MOSH expects to accomplish by implementing our Strategic Plan.
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Every employer and employee in the State recognizes that
occupational safety and health adds value to Maryland businesses, workplaces and workers' lives. |
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SECTION 2 - STRATEGIC CONTEXT:
INTRODUCTION
With the high success of the past strategic plan MOSH has developed new goals following along the same lines.
The statistics from the previous five years were assessed, and portions of OSHA's 2011-2016 Strategic Plan were
considered to develop our 2013-2017 Strategic Plan.
MOSH PROGRAMS
MOSH is comprised of a workforce of 100 dedicated State employees. Its annual budget (FY12) is approximately
$10,411,042. MOSH operates its programs under State law with OSHA approval, matching grants, and oversight to
ensure we operate programs that are "at least as effective" as OSHA. MOSH retains the flexibility to tailor our
programs to address Maryland local issues and concerns.
MOSH has a very successful compliance assistance program, which includes partnerships, cooperative programs, and
alliances. These programs will continue to be a large part of our new Strategic Plan as the Agency continues to
increase outreach activities with minority and small business owners.
Programs for ensuring and improving workplace safety and health in the private and public sectors are:
- Enforcement - MOSH conducts a strong, fair and effective enforcement program that includes inspecting
worksites and issuing citations and penalties for violations of health and safety standards. Priorities for
inspections include reports of imminent danger, fatalities, catastrophes, accidents, and employee complaints,
investigation of whistleblower activities, referrals from other government agencies and targeted areas of concern.
- On-site Consultation Programs - MOSH offers a free consultation service, targeted at small businesses
in high-hazard industries, that assists employers in identifying and correcting workplace hazards and
establishing safety and health management systems.
- Cooperative Programs/Compliance Assistance - MOSH enters into voluntary relationships
(VPP, SHARP, Alliances, and Cooperative Compliance Partnerships) with employers to encourage, assist, and
recognize their efforts to increase worker safety and health. These programs promote effective safety and
health management and leverage the agency's resources to share best practices with secondary and tertiary contractors.
- Outreach, Training and Education, and Information Services - MOSH develops and provides a broad array
of outreach products and services, education and training materials and courses that promote occupational safety
and health.
- Research and Statistics Unit - is responsible for developing and implementing programs that generate
statistical data on fatal and nonfatal workplace injuries and illnesses. MOSH uses injury and illness statistics to
identify high hazard industries. The agency also uses occupational injury and illness data for measuring the
effectiveness of its programmed activities. The business community, government agencies, and research in the
safety and health field all make use of the data collected and complied by this Research and Statistics unit.
- Discrimination - MOSH investigates workplace allegations of discrimination concerning employee safety and health.
MOSH's STRATEGIC DIRECTION
While there is always room for improvement, MOSH's programs have served the State well.
The MOSH program remains committed to protecting workers and providing information to employers who wish to become
more knowledgeable on safety and health issues. MOSH will continue to have strong, fair and effective enforcement of
safety and health regulations to ensure employers address safety and health issues. Over the past several years;
however, the economic status has taken a toll on employers throughout the country. With federal OSHA's enforcement
push, MOSH has remained strong in its efforts to help employers by not raising penalties and offering more outreach
activities then in previous years. Consultation, education and cooperative/compliance assistance programs provide the
support needed to help employers and workers achieve a safe and healthful work environment. These programs will be
included and modified as necessary to improve MOSH's effectiveness and address emerging issues.
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Section 3 - GOALS AND STRATEGIES:
MOSH's new 5-year Strategic Plan was developed using the same framework of its previous plan. In support of the
OSHA plan, MOSH will continue with specific targets for the reduction of fatalities, injuries, and illnesses over
the plan's period. MOSH will also continue to track results in specific priority areas over the planning period.
As in the previous strategic plan these areas of emphasis will be analyzed and revised each year based on the
results of operations and emerging issues that demand attention.
MOSH has established three specific supporting goals to guide its efforts over the next several years. They are:
- Improve workplace safety and health through compliance assistance and enforcement of occupational safety and
health regulations;
- Promote a safety and health culture through compliance assistance, cooperative programs and strong leadership; and
- Secure public confidence through excellence in the development and delivery of MOSH programs and services.
Our 5-year Strategic Plan with Performance Goals and Outcomes is shown below.
Strategic Plan 2013-2017
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| Strategic Goal 1: |
| Improve workplace safety and health through compliance assistance and enforcement of
occupational safety and health regulations. |
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MOSH will endeavor to achieve the improvement of workplace safety and health through the identification of
high hazard industries and through direct interventions in these targeted industries.
| Performance Goals |
Baseline |
2017 Target |
| 1. Total Reduction in Fatalities (baseline CY 2008-2010 average) |
1.06 per 100,000 employees |
Decreased by 5% |
| 2. Maintain Injury and Illness (baseline CY 2008-2010 average) DART rate |
2.0 |
Maintain at 2.0 |
Strategy 1-1: Achieve a reduction of 5% in fatalities in industries that are under MOSH
jurisdiction through 2017.
Strategy 1-2: Maintain the DART rates in industries that are under MOSH jurisdiction at 2.0 through 2017.
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| Strategic Goal 2: |
| Promote a safety and health culture through Cooperative Programs, Compliance Assistance,
On-site Consultation Programs, Outreach, Training and Education, and Information Services |
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A critical element in obtaining a safe and healthful workplace is having employers and employees who are
trained and knowledgeable in workplace hazards. While compliance enforcement will always be necessary to achieve
a safe and healthful workplace for employees, cooperative compliance programs recognizes those employers and their
employees who have embraced a safety and health culture in their workplace. Through these programs, MOSH has the
ability to multiply it's effectiveness by instilling safety and health values across a broad spectrum of the
population and enlisting them in the pursuit of the same goals. Achieving this goal will require a concerted
effort, compliance assistance skills, innovation and continued dedication to safety and health ideals. |
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| Performance / Outcome Goals |
Baseline FY2011 |
Target Date |
Target Amount |
1. Increase in Recognition Programs:
Recognition Programs |
20 |
2017 |
5 new Recognition Programs |
2. Increase in Recognition Programs:
Cooperative Partnerships |
61 |
2017 |
15 new Cooperative Programs |
| 3. Maintain the total number of people participating in MOSH outreach
and training programs (i.e. speaker requests and educational seminars) |
5,946 (estimated FY2012 numbers) |
Annual |
Maintain at 6,000 participants |
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| Strategy 2-1: Add 5 new Recognition Programs by 2017
Strategy 2-2: Add 15 new Cooperative Programs by 2017
Strategy 2-3: Maintain attendance in MOSH outreach and training programs annually at 6,000 participants
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| Strategic Goal 3: |
| Secure public confidence through excellence in the development and delivery of MOSH
programs and services. |
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Success in achieving our strategic goals requires monitoring and response to events and customer feedback.
MOSH will improve data management and information systems that provide critical program support, track activities
related to achieving strategic goals, and continue to improve our response time to unprogrammed activities. |
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| Performance / Outcome Goals |
Baseline FY2011 |
Target Date |
Target Amount |
| 1. Percent of fatalities and catastrophes inspections initiated within one
working day of notification. |
100% |
Annual |
Maintain at least 95% |
| 2. Serious complaints initiated within an average of five days of notification. |
99% |
Annual |
95% |
| 3. Percent of discrimination complaint investigations completed within 90 days. |
34% |
Annual |
90% |
| 4. Percent of polled responses from MOSH website users indicating a positive
overall experience. |
TBD |
Annual |
90% |
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| Strategy 3-1: Initiate inspections of fatalities and catastrophes within one working day of
notification in at least 95% of the cases
Strategy 3-2: Initiate inspections of serious complaints within an average of five working days of
notification in at least 95% of the cases
Strategy 3-3: Complete 90% of all discrimination complaints within 90 days of opening
Strategy 3-4: Achieve an overall satisfaction rating of at least 90% of polled responses from
the MOSH website users |
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APPENDIX- STRATEGIC PLAN SUMMARY CHART |
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| Strategic Goal 1 - Improve workplace safety and health
through compliance assistance and enforcement of occupational safety and health regulations. |
| Performance Goal 1.1 |
Total Reduction in the fatality rate by 5% |
| Indicator |
Fatality rate reduction from 2008-2010 CY average baseline of 1.06
per 100,000 employees |
| Data Source |
IMIS (Numerator) and the Maryland DLLR, Office of Workforce Information
and Performance (Denominator) |
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| Performance Goal 1.2 |
Maintain Injury and Illness DART rate at 2.0 (average DART rate from CY 2008 – 2010) |
| Indicator |
Maintain Days Away, Restricted/Transferred (DART) Injury and Illness
rate at the CY 2008-2010 average of 2.0 |
| Data Source |
BLS Survey of Occupational Injuries and Illnesses |
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| Strategic Goal 2 - Promote a safety and health culture
through Cooperative Programs, Compliance Assistance, On-site Consultation Programs, Outreach, Training and
Education, and Informative Services |
| Performance Goal 2.1 |
Increase Recognition Programs from the total agreements of 20 to a 2017 total of 25 |
| Indicator |
Number of Recognition Programs |
| Data
Source |
IMIS, Report from Consultation Unit and VPP Unit |
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| Performance Goal 2.2 |
Increase Cooperative Partnerships from a total of 61 agreements to a 2017 total of 76 |
| Indicator |
Number of Cooperative Programs |
| Data Source |
IMIS, Report from Partnership and Alliance Unit |
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| Performance Goal 2.3 |
Maintain the total number of people participating in MOSH outreach and
training programs at 6,000 participants (estimated FY 2012 total 5,946) |
| Indicator |
Total number of trainees/participants anticipated to be affected by
outreach activities including formal training, workshops, seminars, speeches, conferences, and
informal worksite training |
| Data Source |
Report from Training & Education Unit |
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| Strategic Goal 3 - Secure public confidence through
excellence in the development and delivery of MOSH programs and services |
| Performance Goal 3.1 |
Percent of fatality and catastrophe inspections initiated within one
working day of notification maintain at least 95% (FFY 2011 was 100%) |
| Indicator |
Percentage of fatal case investigations initiated within one working
day of notification |
| Data Source |
IMIS |
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| Performance Goal 3.2 |
Percent of serious complaint inspections initiated within an average
of five working days of notification maintained at 95% (FFY 2011 is 99%) |
| Indicator |
Percentage of serious complaint inspections initiated within an average
of five working days of notification |
| Data Source |
IMIS |
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| Performance Goal 3.3 |
Percent of discrimination complaint investigations completed within
90 days maintained at least 90% (FFY 2011 is 34%) |
| Indicator |
Percentage of discrimination complaint investigations competed within 90 days |
| Data Source |
Report from IT Department |
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| Performance Goal 3.4 |
Percent of polled responses form MOSH website users indicating a
positive overall experience established at 90% by 2017 |
| Indicator |
Website poll of users |
| Data Source |
Report from IT Department |
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