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During the holiday season, the Occupational Safety and Health Administration (OSHA) is encouraging retail employers to take precautions to prevent worker injuries during Black Friday and other major sales events.
Crowd-related injuries have increased in the last few years. In 2008, a worker was trampled to death while a mob of shoppers rushed to take advantage of a Black Friday sales event. "During the holiday shopping season, crowd control and proper planning are critical to preventing injuries and deaths," said Dr. David Michaels, assistant secretary of Labor for Occupational Safety and Health. "OSHA strongly urges retailers to adopt a crowd management plan for the season."
Pre-setup for emergency situations are a part of OSHA's recommended guidelines, which include barricades or ropes established well in advance of store openings, on-site trained security personnel, and customers' lines that do not start at the store entrance.
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