DLLR's Division of Workforce Development and Adult Learning
 

Office and Administrative Support Occupations - Maryland Occupational Projections - 2011-2013
 
Occ. Code Occupational Title Employment Openings
2011 2013 Change Replacement Total
  
43-0000 Office and Administrative Support Occupations 409,200 410,345 1,145 17,330 21,060
43-1000 Supervisors, Office and Administrative Support Workers 27,435 27,705 270 1,400 1,670
43-1011 First-Line Supervisors/Managers of Office and Administrative Support Workers 27,435 27,705 270 1,400 1,670
43-2000 Communications Equipment Operators 3,185 3,005 -180 130 130
43-2011 Switchboard Operators, Including Answering Service 2,650 2,510 -140 100 100
43-2021 Telephone Operators 475 440 -35 30 30
43-2099 Communications Equipment Operators, All Other 60 60 0 5 5
43-3000 Financial Clerks 55,425 55,920 495 2,130 2,630
43-3011 Bill and Account Collectors 5,925 5,975 50 230 280
43-3021 Billing and Posting Clerks and Machine Operators 7,965 8,145 180 250 430
43-3031 Bookkeeping, Accounting, and Auditing Clerks 27,790 27,980 190 605 795
43-3051 Payroll and Timekeeping Clerks 2,585 2,605 25 105 125
43-3071 Tellers 9,535 9,575 40 860 900
43-4000 Information and Record Clerks 93,075 94,000 925 5,405 6,525
43-4031 Court, Municipal, and License Clerks 980 995 15 55 70
43-4041 Credit Authorizers, Checkers, and Clerks 745 740 -5 40 40
43-4051 Customer Service Representatives 39,675 40,045 365 2,175 2,545
43-4061 Eligibility Interviewers, Government Programs 1,385 1,400 15 70 85
43-4071 File Clerks 2,380 2,305 -80 135 135
43-4081 Hotel, Motel, and Resort Desk Clerks 3,220 3,185 -35 275 275
43-4111 Interviewers, Except Eligibility and Loan 3,175 3,245 70 125 200
43-4121 Library Assistants, Clerical 2,465 2,500 40 240 275
43-4131 Loan Interviewers and Clerks 3,040 3,025 -15 110 110
43-4141 New Accounts Clerks 715 720 5 40 45
43-4151 Order Clerks 2,435 2,390 -45 135 135
43-4161 Human Resources Assistants, Except Payroll and Timekeeping 3,410 3,445 35 195 230
43-4171 Receptionists and Information Clerks 21,520 22,040 520 1,370 1,890
43-4181 Reservation and Transportation Ticket Agents and Travel Clerks 975 965 -10 40 40
43-4199 Information and Record Clerks, All Other 6,160 6,220 60 350 410
43-5000 Material Recording, Scheduling, Dispatching, and Distributing Workers 66,420 64,845 -1,575 3,215 3,265
43-5011 Cargo and Freight Agents 1,100 1,105 10 50 60
43-5021 Couriers and Messengers 1,175 1,170 -5 55 55
43-5031 Police, Fire, and Ambulance Dispatchers 1,530 1,555 25 50 75
43-5032 Dispatchers, Except Police, Fire, and Ambulance 3,390 3,400 10 110 120
43-5041 Meter Readers, Utilities 485 495 10 25 35
43-5051 Postal Service Clerks 1,280 1,100 -185 60 60
43-5052 Postal Service Mail Carriers 6,075 5,760 -310 380 380
43-5053 Postal Service Mail Sorters, Processors, and Processing Machine Operators 3,185 2,730 -455 30 30
43-5061 Production, Planning, and Expediting Clerks 3,465 3,420 -45 170 170
43-5071 Shipping, Receiving, and Traffic Clerks 10,330 10,080 -250 520 520
43-5081 Stock Clerks and Order Fillers 33,755 33,390 -365 1,715 1,715
43-5111 Weighers, Measurers, Checkers, and Samplers, Recordkeeping 650 640 -10 40 40
43-6000 Secretaries and Administrative Assistants 79,380 79,990 610 2,100 2,915
43-6011 Executive Secretaries and Administrative Assistants 20,985 21,200 215 555 770
43-6012 Legal Secretaries 3,210 3,185 -25 85 85
43-6013 Medical Secretaries 10,290 10,895 605 270 875
43-6014 Secretaries, Except Legal, Medical, and Executive 44,895 44,715 -180 1,190 1,190
43-9000 Other Office and Administrative Support Workers 84,290 84,880 595 2,955 3,925
43-9011 Computer Operators 1,930 1,850 -85 45 45
43-9021 Data Entry Keyers 3,720 3,595 -125 140 140
43-9022 Word Processors and Typists 3,005 2,930 -75 45 45
43-9031 Desktop Publishers 635 610 -25 25 25
43-9041 Insurance Claims and Policy Processing Clerks 3,330 3,355 25 190 215
43-9051 Mail Clerks and Mail Machine Operators, Except Postal Service 2,960 2,975 15 120 135
43-9061 Office Clerks, General 59,510 60,305 795 2,010 2,800
43-9071 Office Machine Operators, Except Computer 1,140 1,070 -70 70 70
43-9081 Proofreaders and Copy Markers 240 240 0 10 10
43-9111 Statistical Assistants 350 360 5 15 20
43-9799 Office and Administrative Support Workers, All Other 7,465 7,590 125 295 420

Return to the top of the page

 

Return to the Career and Workforce Information home page

Questions or comments regarding the Career and Workforce Information may be directed to lmai@dllr.state.md.us.
Questions or comments regarding the DLLR website may be directed to webmaster@dllr.state.md.us.

Updated July 12, 2012