DLLR's Division of Workforce Development and Adult Learning
 

Office and Administrative Support Occupations - Maryland Occupational Projections - 2010-2020
 
Occ. Code Occupational Title Employment Openings
2010 2020 Change Replacement Total
 
43-0000 Office and Administrative Support Occupations 405,255 434,205 28,950 86,965 122,400
43-1000 Supervisors, Office and Administrative Support Workers 27,210 30,185 2,975 7,280 10,250
43-1011 First-Line Supervisors/Managers of Office and Administrative Support Workers 27,210 30,185 2,975 7,280 10,250
43-2000 Communications Equipment Operators 3,145 2,370 -775 650 660
43-2011 Switchboard Operators, Including Answering Service 2,605 1,915 -690 505 505
43-2021 Telephone Operators 485 395 -90 130 130
43-2099 Communications Equipment Operators, All Other 55 65 5 15 25
43-3000 Financial Clerks 55,180 60,090 4,910 10,740 15,665
43-3011 Bill and Account Collectors 5,910 6,410 500 1,150 1,650
43-3021 Billing and Posting Clerks and Machine Operators 7,815 9,055 1,240 1,360 2,605
43-3031 Bookkeeping, Accounting, and Auditing Clerks 27,435 30,055 2,620 3,020 5,640
43-3051 Payroll and Timekeeping Clerks 2,545 2,815 265 525 790
43-3071 Tellers 9,875 10,010 135 4,060 4,195
43-4000 Information and Record Clerks 92,060 102,540 10,475 26,510 37,415
43-4031 Court, Municipal, and License Clerks 980 1,085 100 275 375
43-4041 Credit Authorizers, Checkers, and Clerks 765 760 -5 215 215
43-4051 Customer Service Representatives 39,575 43,900 4,330 11,240 15,565
43-4061 Eligibility Interviewers, Government Programs 1,345 1,520 175 360 535
43-4071 File Clerks 2,355 2,055 -300 620 620
43-4081 Hotel, Motel, and Resort Desk Clerks 3,125 3,460 335 1,245 1,580
43-4111 Interviewers, Except Eligibility and Loan 3,120 3,580 460 625 1,085
43-4121 Library Assistants, Clerical 2,435 2,775 340 1,095 1,435
43-4131 Loan Interviewers and Clerks 3,105 3,010 -100 575 575
43-4141 New Accounts Clerks 735 750 10 205 220
43-4151 Order Clerks 2,425 2,470 40 680 720
43-4161 Human Resources Assistants, Except Payroll and Timekeeping 3,355 3,775 420 940 1,360
43-4171 Receptionists and Information Clerks 21,050 24,920 3,870 6,365 10,235
43-4181 Reservation and Transportation Ticket Agents and Travel Clerks 930 1,000 70 175 245
43-4199 Information and Record Clerks, All Other 5,980 6,735 755 1,675 2,430
43-5000 Material Recording, Scheduling, Dispatching, and Distributing Workers 66,435 63,240 -3,195 16,270 17,420
43-5011 Cargo and Freight Agents 1,070 1,275 205 260 465
43-5021 Couriers and Messengers 1,185 1,270 85 290 375
43-5031 Police, Fire, and Ambulance Dispatchers 1,520 1,725 205 285 490
43-5032 Dispatchers, Except Police, Fire, and Ambulance 3,355 3,790 435 635 1,070
43-5041 Meter Readers, Utilities 475 505 30 145 175
43-5051 Postal Service Clerks 1,325 655 -670 315 315
43-5052 Postal Service Mail Carriers 6,290 5,330 -965 2,055 2,055
43-5053 Postal Service Mail Sorters, Processors, and Processing Machine Operators 3,300 1,635 -1,665 175 175
43-5061 Production, Planning, and Expediting Clerks 3,465 3,605 140 905 1,050
43-5071 Shipping, Receiving, and Traffic Clerks 10,280 10,025 -260 2,620 2,620
43-5081 Stock Clerks and Order Fillers 33,530 32,740 -790 8,330 8,330
43-5111 Weighers, Measurers, Checkers, and Samplers, Recordkeeping 640 695 55 250 305
43-6000 Secretaries and Administrative Assistants 77,945 84,760 6,815 10,450 17,365
43-6011 Executive Secretaries and Administrative Assistants 20,680 22,675 1,990 2,775 4,765
43-6012 Legal Secretaries 3,160 3,060 -100 425 425
43-6013 Medical Secretaries 10,035 13,745 3,705 1,345 5,055
43-6014 Secretaries, Except Legal, Medical, and Executive 44,070 45,285 1,215 5,910 7,125
43-9000 Other Office and Administrative Support Workers 83,285 91,030 7,745 15,065 23,620
43-9011 Computer Operators 1,975 1,830 -145 190 190
43-9021 Data Entry Keyers 3,750 3,480 -270 655 655
43-9022 Word Processors and Typists 2,915 2,715 -195 170 170
43-9031 Desktop Publishers 630 585 -40 115 115
43-9041 Insurance Claims and Policy Processing Clerks 3,375 3,365 -5 1,010 1,010
43-9051 Mail Clerks and Mail Machine Operators, Except Postal Service 2,920 3,305 385 565 950
43-9061 Office Clerks, General 58,600 65,800 7,200 10,365 17,565
43-9071 Office Machine Operators, Except Computer 1,145 990 -155 320 320
43-9081 Proofreaders and Copy Markers 235 255 20 45 65
43-9111 Statistical Assistants 350 390 40 65 105
43-9799 Office and Administrative Support Workers, All Other 7,400 8,310 910 1,565 2,475

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Updated July 12, 2012