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State offices and all DLLR physical locations will be closed to the public May 24th through May 27th, 2013. However, Unemployment Insurance telephone and Web operations WILL be available on Friday, May 24th.

DLLR's Division of Workforce Development and Adult Learning
 

Office and Administrative Support Occupations - Maryland Occupational Projections - 2010-2020
 
Occ. Code Occupational Title Employment Openings
2010 2020 Change Replacement Total
 
43-0000 Office and Administrative Support Occupations 405,255 434,205 28,950 86,965 122,400
43-1000 Supervisors, Office and Administrative Support Workers 27,210 30,185 2,975 7,280 10,250
43-1011 First-Line Supervisors/Managers of Office and Administrative Support Workers 27,210 30,185 2,975 7,280 10,250
43-2000 Communications Equipment Operators 3,145 2,370 -775 650 660
43-2011 Switchboard Operators, Including Answering Service 2,605 1,915 -690 505 505
43-2021 Telephone Operators 485 395 -90 130 130
43-2099 Communications Equipment Operators, All Other 55 65 5 15 25
43-3000 Financial Clerks 55,180 60,090 4,910 10,740 15,665
43-3011 Bill and Account Collectors 5,910 6,410 500 1,150 1,650
43-3021 Billing and Posting Clerks and Machine Operators 7,815 9,055 1,240 1,360 2,605
43-3031 Bookkeeping, Accounting, and Auditing Clerks 27,435 30,055 2,620 3,020 5,640
43-3051 Payroll and Timekeeping Clerks 2,545 2,815 265 525 790
43-3071 Tellers 9,875 10,010 135 4,060 4,195
43-4000 Information and Record Clerks 92,060 102,540 10,475 26,510 37,415
43-4031 Court, Municipal, and License Clerks 980 1,085 100 275 375
43-4041 Credit Authorizers, Checkers, and Clerks 765 760 -5 215 215
43-4051 Customer Service Representatives 39,575 43,900 4,330 11,240 15,565
43-4061 Eligibility Interviewers, Government Programs 1,345 1,520 175 360 535
43-4071 File Clerks 2,355 2,055 -300 620 620
43-4081 Hotel, Motel, and Resort Desk Clerks 3,125 3,460 335 1,245 1,580
43-4111 Interviewers, Except Eligibility and Loan 3,120 3,580 460 625 1,085
43-4121 Library Assistants, Clerical 2,435 2,775 340 1,095 1,435
43-4131 Loan Interviewers and Clerks 3,105 3,010 -100 575 575
43-4141 New Accounts Clerks 735 750 10 205 220
43-4151 Order Clerks 2,425 2,470 40 680 720
43-4161 Human Resources Assistants, Except Payroll and Timekeeping 3,355 3,775 420 940 1,360
43-4171 Receptionists and Information Clerks 21,050 24,920 3,870 6,365 10,235
43-4181 Reservation and Transportation Ticket Agents and Travel Clerks 930 1,000 70 175 245
43-4199 Information and Record Clerks, All Other 5,980 6,735 755 1,675 2,430
43-5000 Material Recording, Scheduling, Dispatching, and Distributing Workers 66,435 63,240 -3,195 16,270 17,420
43-5011 Cargo and Freight Agents 1,070 1,275 205 260 465
43-5021 Couriers and Messengers 1,185 1,270 85 290 375
43-5031 Police, Fire, and Ambulance Dispatchers 1,520 1,725 205 285 490
43-5032 Dispatchers, Except Police, Fire, and Ambulance 3,355 3,790 435 635 1,070
43-5041 Meter Readers, Utilities 475 505 30 145 175
43-5051 Postal Service Clerks 1,325 655 -670 315 315
43-5052 Postal Service Mail Carriers 6,290 5,330 -965 2,055 2,055
43-5053 Postal Service Mail Sorters, Processors, and Processing Machine Operators 3,300 1,635 -1,665 175 175
43-5061 Production, Planning, and Expediting Clerks 3,465 3,605 140 905 1,050
43-5071 Shipping, Receiving, and Traffic Clerks 10,280 10,025 -260 2,620 2,620
43-5081 Stock Clerks and Order Fillers 33,530 32,740 -790 8,330 8,330
43-5111 Weighers, Measurers, Checkers, and Samplers, Recordkeeping 640 695 55 250 305
43-6000 Secretaries and Administrative Assistants 77,945 84,760 6,815 10,450 17,365
43-6011 Executive Secretaries and Administrative Assistants 20,680 22,675 1,990 2,775 4,765
43-6012 Legal Secretaries 3,160 3,060 -100 425 425
43-6013 Medical Secretaries 10,035 13,745 3,705 1,345 5,055
43-6014 Secretaries, Except Legal, Medical, and Executive 44,070 45,285 1,215 5,910 7,125
43-9000 Other Office and Administrative Support Workers 83,285 91,030 7,745 15,065 23,620
43-9011 Computer Operators 1,975 1,830 -145 190 190
43-9021 Data Entry Keyers 3,750 3,480 -270 655 655
43-9022 Word Processors and Typists 2,915 2,715 -195 170 170
43-9031 Desktop Publishers 630 585 -40 115 115
43-9041 Insurance Claims and Policy Processing Clerks 3,375 3,365 -5 1,010 1,010
43-9051 Mail Clerks and Mail Machine Operators, Except Postal Service 2,920 3,305 385 565 950
43-9061 Office Clerks, General 58,600 65,800 7,200 10,365 17,565
43-9071 Office Machine Operators, Except Computer 1,145 990 -155 320 320
43-9081 Proofreaders and Copy Markers 235 255 20 45 65
43-9111 Statistical Assistants 350 390 40 65 105
43-9799 Office and Administrative Support Workers, All Other 7,400 8,310 910 1,565 2,475

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Questions or comments regarding the Career and Workforce Information may be directed to lmai@dllr.state.md.us.
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Updated July 12, 2012