Office and Administrative Support Occupations - Maryland Occupational Projections - 2012-2022 - Workforce Information & Performance
Occ. Code | Occupational Title | Employment | Openings | Education Value |
Work Experience Value |
Job Training Value |
|||
2012 | 2022 | Change | Replacement | Total | |||||
43-0000 | Office and Administrative Support Occupations | 416,603 | 424,936 | 8,333 | 89,220 | 105,610 | |||
43-1000 | Supervisors of Office and Administrative Support Workers | 31,595 | 33,571 | 1,976 | 7,496 | 9,472 | |||
43-1011 | First-Line Supervisors of Office and Administrative Support Workers | 31,595 | 33,571 | 1,976 | 7,496 | 9,472 | High school diploma or equivalent | Less than 5 years | None |
43-2000 | Communications Equipment Operators | 3,122 | 2,624 | -498 | 618 | 624 | |||
43-2011 | Switchboard Operators, Including Answering Service | 2,545 | 2,096 | -449 | 468 | 468 | High school diploma or equivalent | None | Short-term on-the-job training |
43-2021 | Telephone Operators | 510 | 455 | -55 | 134 | 134 | High school diploma or equivalent | None | Short-term on-the-job training |
43-2099 | Communications Equipment Operators, All Other | 67 | 73 | 6 | 16 | 22 | High school diploma or equivalent | None | Short-term on-the-job training |
43-3000 | Financial Clerks | 54,296 | 56,846 | 2,550 | 10,970 | 13,773 | |||
43-3011 | Bill and Account Collectors | 5,045 | 5,349 | 304 | 1,419 | 1,723 | High school diploma or equivalent | None | Moderate-term on-the-job training |
43-3021 | Billing and Posting Clerks | 7,808 | 8,355 | 547 | 1,437 | 1,984 | High school diploma or equivalent | None | Short-term on-the-job training |
43-3031 | Bookkeeping, Accounting, and Auditing Clerks | 27,327 | 29,001 | 1,674 | 2,510 | 4,184 | High school diploma or equivalent | None | Moderate-term on-the-job training |
43-3051 | Payroll and Timekeeping Clerks | 2,668 | 2,841 | 173 | 586 | 759 | High school diploma or equivalent | None | Moderate-term on-the-job training |
43-3061 | Procurement Clerks | 1,539 | 1,603 | 64 | 559 | 623 | High school diploma or equivalent | None | Moderate-term on-the-job training |
43-3071 | Tellers | 9,067 | 8,814 | -253 | 4,226 | 4,226 | High school diploma or equivalent | None | Short-term on-the-job training |
43-4000 | Information and Record Clerks | 100,676 | 104,933 | 4,257 | 26,047 | 31,557 | |||
43-4011 | Brokerage Clerks | 803 | 739 | -64 | 207 | 207 | High school diploma or equivalent | None | Moderate-term on-the-job training |
43-4021 | Correspondence Clerks | 184 | 196 | 12 | 48 | 60 | High school diploma or equivalent | None | Short-term on-the-job training |
43-4031 | Court, Municipal, and License Clerks | 703 | 760 | 57 | 108 | 165 | High school diploma or equivalent | None | Moderate-term on-the-job training |
43-4041 | Credit Authorizers, Checkers, and Clerks | 527 | 482 | -45 | 62 | 62 | High school diploma or equivalent | None | Short-term on-the-job training |
43-4051 | Customer Service Representatives | 42,247 | 45,873 | 3,626 | 11,496 | 15,122 | High school diploma or equivalent | None | Short-term on-the-job training |
43-4061 | Eligibility Interviewers, Government Programs | 1,411 | 1,575 | 164 | 283 | 447 | High school diploma or equivalent | None | Moderate-term on-the-job training |
43-4071 | File Clerks | 2,282 | 2,058 | -224 | 522 | 522 | High school diploma or equivalent | None | Short-term on-the-job training |
43-4081 | Hotel, Motel, and Resort Desk Clerks | 3,090 | 3,466 | 376 | 1,463 | 1,839 | High school diploma or equivalent | None | Short-term on-the-job training |
43-4111 | Interviewers, Except Eligibility and Loan | 6,324 | 7,063 | 739 | 1,196 | 1,935 | High school diploma or equivalent | None | Short-term on-the-job training |
43-4121 | Library Assistants, Clerical | 2,282 | 2,653 | 371 | 995 | 1,366 | High school diploma or equivalent | None | Short-term on-the-job training |
43-4131 | Loan Interviewers and Clerks | 3,298 | 3,463 | 165 | 220 | 385 | High school diploma or equivalent | None | Short-term on-the-job training |
43-4141 | New Accounts Clerks | 930 | 854 | -76 | 240 | 240 | High school diploma or equivalent | None | Moderate-term on-the-job training |
43-4151 | Order Clerks | 2,165 | 2,036 | -129 | 570 | 570 | High school diploma or equivalent | None | Short-term on-the-job training |
43-4161 | Human Resources Assistants, Except Payroll and Timekeeping | 3,807 | 3,687 | -120 | 961 | 961 | High school diploma or equivalent | None | Short-term on-the-job training |
43-4171 | Receptionists and Information Clerks | 22,517 | 22,517 | 0 | 6,060 | 6,060 | High school diploma or equivalent | None | Short-term on-the-job training |
43-4181 | Reservation and Transportation Ticket Agents and Travel Clerks | 1,636 | 1,537 | -99 | 217 | 217 | High school diploma or equivalent | None | Short-term on-the-job training |
43-4199 | Information and Record Clerks, All Other | 6,470 | 5,974 | -496 | 1,399 | 1,399 | High school diploma or equivalent | None | Short-term on-the-job training |
43-5000 | Material Recording, Scheduling, Dispatching, and Distributing Workers | 66,502 | 64,710 | -1,792 | 18,535 | 19,053 | |||
43-5011 | Cargo and Freight Agents | 766 | 821 | 55 | 207 | 262 | High school diploma or equivalent | None | Short-term on-the-job training |
43-5021 | Couriers and Messengers | 1,046 | 898 | -148 | 134 | 134 | High school diploma or equivalent | None | Short-term on-the-job training |
43-5031 | Police, Fire, and Ambulance Dispatchers | 1,155 | 1,223 | 68 | 333 | 401 | High school diploma or equivalent | None | Moderate-term on-the-job training |
43-5032 | Dispatchers, Except Police, Fire, and Ambulance | 3,930 | 4,157 | 227 | 1,134 | 1,361 | High school diploma or equivalent | None | Moderate-term on-the-job training |
43-5041 | Meter Readers, Utilities | 562 | 441 | -121 | 141 | 141 | High school diploma or equivalent | None | Short-term on-the-job training |
43-5051 | Postal Service Clerks | 1,273 | 1,044 | -229 | 193 | 193 | High school diploma or equivalent | None | Short-term on-the-job training |
43-5052 | Postal Service Mail Carriers | 5,792 | 5,097 | -695 | 2,017 | 2,017 | High school diploma or equivalent | None | Short-term on-the-job training |
43-5053 | Postal Service Mail Sorters, Processors, and Processing Machine Operators | 3,073 | 2,597 | -476 | 223 | 223 | High school diploma or equivalent | None | Short-term on-the-job training |
43-5061 | Production, Planning, and Expediting Clerks | 3,535 | 3,624 | 89 | 882 | 971 | High school diploma or equivalent | None | Moderate-term on-the-job training |
43-5071 | Shipping, Receiving, and Traffic Clerks | 9,808 | 9,842 | 34 | 2,578 | 2,612 | High school diploma or equivalent | None | Short-term on-the-job training |
43-5081 | Stock Clerks and Order Fillers | 34,933 | 34,292 | -641 | 10,554 | 10,554 | Less than high school | None | Short-term on-the-job training |
43-5111 | Weighers, Measurers, Checkers, and Samplers, Recordkeeping | 629 | 674 | 45 | 139 | 184 | High school diploma or equivalent | None | Short-term on-the-job training |
43-6000 | Secretaries and Administrative Assistants | 87,413 | 91,589 | 4,176 | 10,520 | 15,800 | |||
43-6011 | Executive Secretaries and Executive Administrative Assistants | 17,416 | 16,580 | -836 | 2,096 | 2,096 | High school diploma or equivalent | Less than 5 years | None |
43-6012 | Legal Secretaries | 3,206 | 2,938 | -268 | 386 | 386 | High school diploma or equivalent | None | Moderate-term on-the-job training |
43-6013 | Medical Secretaries | 11,802 | 13,431 | 1,629 | 1,420 | 3,049 | High school diploma or equivalent | None | Moderate-term on-the-job training |
43-6014 | Secretaries and Administrative Assistants, Except Legal, Medical, and Executive | 54,989 | 58,640 | 3,651 | 6,618 | 10,269 | High school diploma or equivalent | None | Short-term on-the-job training |
43-9000 | Other Office and Administrative Support Workers | 72,999 | 70,663 | -2,336 | 15,034 | 15,331 | |||
43-9011 | Computer Operators | 1,637 | 1,358 | -279 | 159 | 159 | High school diploma or equivalent | None | Moderate-term on-the-job training |
43-9021 | Data Entry Keyers | 4,269 | 3,107 | -1,162 | 509 | 509 | High school diploma or equivalent | None | Moderate-term on-the-job training |
43-9022 | Word Processors and Typists | 2,322 | 1,743 | -579 | 83 | 83 | High school diploma or equivalent | None | Short-term on-the-job training |
43-9031 | Desktop Publishers | 431 | 446 | 15 | 80 | 95 | Associate's degree | None | Short-term on-the-job training |
43-9041 | Insurance Claims and Policy Processing Clerks | 2,965 | 2,830 | -135 | 786 | 786 | High school diploma or equivalent | None | Moderate-term on-the-job training |
43-9051 | Mail Clerks and Mail Machine Operators, Except Postal Service | 2,770 | 2,475 | -295 | 636 | 636 | High school diploma or equivalent | None | Short-term on-the-job training |
43-9061 | Office Clerks, General | 50,770 | 50,817 | 47 | 10,666 | 10,713 | High school diploma or equivalent | None | Short-term on-the-job training |
43-9071 | Office Machine Operators, Except Computer | 1,174 | 991 | -183 | 279 | 279 | High school diploma or equivalent | None | Short-term on-the-job training |
43-9081 | Proofreaders and Copy Markers | 304 | 318 | 14 | 56 | 70 | Bachelor's degree | None | None |
43-9111 | Statistical Assistants | 377 | 420 | 43 | 103 | 146 | Bachelor's degree | None | None |
43-9199 | Office and Administrative Support Workers, All Other | 5,980 | 6,158 | 178 | 1,677 | 1,855 | High school diploma or equivalent | None | Short-term on-the-job training |