DLLR's Division of Workforce Development and Adult Learning

 

Office and Administrative Support Occupations - Maryland Occupational Projections - 2012-2022

 
Occ. Code Occupational Title Employment Openings
2012 2022 Change Replacement Total
 
43-0000 Office and Administrative Support Occupations 460,540 488,502 27,962 97,190 126,608
43-1000 Supervisors of Office and Administrative Support Workers 34,842 36,793 1,951 8,267 10,218
43-1011 First-Line Supervisors of Office and Administrative Support Workers 34,842 36,793 1,951 8,267 10,218
43-2000 Communications Equipment Operators 3,752 4,025 273 740 1,013
43-2011 Switchboard Operators, Including Answering Service 3,092 3,320 228 569 797
43-2021 Telephone Operators 547 585 38 144 182
43-2099 Communications Equipment Operators, All Other 113 120 7 27 34
43-3000 Financial Clerks 58,583 61,916 3,333 11,663 14,996
43-3011 Bill and Account Collectors 5,527 5,845 318 1,555 1,873
43-3021 Billing and Posting Clerks 8,714 9,360 646 1,604 2,250
43-3031 Bookkeeping, Accounting, and Auditing Clerks 29,595 31,542 1,947 2,719 4,666
43-3051 Payroll and Timekeeping Clerks 2,976 3,173 197 654 851
43-3061 Procurement Clerks 1,818 1,916 98 660 758
43-3071 Tellers 9,072 9,166 94 4,228 4,322
43-4000 Information and Record Clerks 108,157 115,327 7,170 27,920 35,090
43-4011 Brokerage Clerks 809 851 42 209 251
43-4021 Correspondence Clerks 230 244 14 59 73
43-4031 Court, Municipal, and License Clerks 705 720 15 108 123
43-4041 Credit Authorizers, Checkers, and Clerks 583 596 13 68 81
43-4051 Customer Service Representatives 44,214 46,851 2,637 12,031 14,668
43-4061 Eligibility Interviewers, Government Programs 1,452 1,453 1 291 292
43-4071 File Clerks 2,582 2,800 218 590 808
43-4081 Hotel, Motel, and Resort Desk Clerks 3,094 3,356 262 1,465 1,727
43-4111 Interviewers, Except Eligibility and Loan 7,681 8,654 973 1,453 2,426
43-4121 Library Assistants, Clerical 2,536 2,687 151 1,106 1,257
43-4131 Loan Interviewers and Clerks 3,327 3,521 194 222 416
43-4141 New Accounts Clerks 936 950 14 242 256
43-4151 Order Clerks 2,275 2,355 80 599 679
43-4161 Human Resources Assistants, Except Payroll and Timekeeping 4,352 4,609 257 1,099 1,356
43-4171 Receptionists and Information Clerks 24,518 26,427 1,909 6,599 8,508
43-4181 Reservation and Transportation Ticket Agents and Travel Clerks 1,647 1,812 165 219 384
43-4199 Information and Record Clerks, All Other 7,216 7,441 225 1,560 1,785
43-5000 Material Recording, Scheduling, Dispatching, and Distributing Workers 68,225 70,057 1,832 19,004 22,171
43-5011 Cargo and Freight Agents 777 814 37 210 247
43-5021 Couriers and Messengers 1,166 1,231 65 149 214
43-5031 Police, Fire, and Ambulance Dispatchers 1,212 1,268 56 350 406
43-5032 Dispatchers, Except Police, Fire, and Ambulance 4,012 4,304 292 1,157 1,449
43-5041 Meter Readers, Utilities 567 552 -15 143 143
43-5051 Postal Service Clerks 1,275 1,109 -166 194 194
43-5052 Postal Service Mail Carriers 5,799 5,045 -754 2,019 2,019
43-5053 Postal Service Mail Sorters, Processors, and Processing Machine Operators 3,077 2,677 -400 224 224
43-5061 Production, Planning, and Expediting Clerks 3,818 3,936 118 952 1,070
43-5071 Shipping, Receiving, and Traffic Clerks 10,034 10,475 441 2,637 3,078
43-5081 Stock Clerks and Order Fillers 35,822 37,952 2,130 10,822 12,952
43-5111 Weighers, Measurers, Checkers, and Samplers, Recordkeeping 666 694 28 147 175
43-6000 Secretaries and Administrative Assistants 105,038 112,896 7,858 12,641 20,499
43-6011 Executive Secretaries and Executive Administrative Assistants 20,492 22,120 1,628 2,466 4,094
43-6012 Legal Secretaries 3,251 3,774 523 391 914
43-6013 Medical Secretaries 14,142 15,103 961 1,702 2,663
43-6014 Secretaries and Administrative Assistants, Except Legal, Medical, and Executive 67,153 71,899 4,746 8,082 12,828
43-9000 Other Office and Administrative Support Workers 81,943 87,488 5,545 16,955 22,621
43-9011 Computer Operators 1,841 1,992 151 179 330
43-9021 Data Entry Keyers 4,515 4,944 429 539 968
43-9022 Word Processors and Typists 2,392 2,563 171 86 257
43-9031 Desktop Publishers 545 586 41 101 142
43-9041 Insurance Claims and Policy Processing Clerks 2,995 2,874 -121 794 794
43-9051 Mail Clerks and Mail Machine Operators, Except Postal Service 3,025 3,266 241 695 936
43-9061 Office Clerks, General 57,290 61,345 4,055 12,036 16,091
43-9071 Office Machine Operators, Except Computer 1,194 1,249 55 284 339
43-9081 Proofreaders and Copy Markers 418 434 16 77 93
43-9111 Statistical Assistants 431 450 19 118 137
43-9199 Office and Administrative Support Workers, All Other 7,297 7,785 488 2,046 2,534


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