State offices and all DLLR physical locations will be closed to the public December 24 & December 25, 2014. However, Unemployment Insurance telephone and Web operations WILL be available on Wednesday, December 24.

DLLR's Division of Workforce Development and Adult Learning

 

Office and Administrative Support Occupations - Western Maryland WIA Occupational Projections - 2010-2020

 
Occ.
Code
Occupational Title Employment Openings Educ.
Code
2010 2020 Change Replace. Total
  
43-0000 Office and Administrative Support Occupations 20516 22446 1930 4420 6683 1/
43-1000 Supervisors, Office and Administrative Support Workers 1482 1672 190 396 586 1/
43-1011 First-Line Supervisors/Managers of Office and Administrative Support Workers 1482 1672 190 396 586 C
43-2000 Communications Equipment Operators 316 246 -70 68 68 1/
43-2011 Switchboard Operators, Including Answering Service 236 190 -46 46 46 C
43-2021 Telephone Operators 74 51 -23 20 20 C
43-2099 Communications Equipment Operators, All Other 6 5 -1 2 2 C
43-3000 Financial Clerks 2385 2632 247 491 740 1/
43-3011 Bill and Account Collectors 107 117 10 21 31 C
43-3021 Billing and Posting Clerks and Machine Operators 422 529 107 74 181 C
43-3031 Bookkeeping, Accounting, and Auditing Clerks 1155 1272 117 127 244 C
43-3051 Payroll and Timekeeping Clerks 92 103 11 19 30 C
43-3061 Procurement Clerks 48 52 4 19 23 C
43-3071 Tellers 561 559 -2 231 231 C
43-4000 Information and Record Clerks 4906 5476 570 1426 2050 1/
43-4011 Brokerage Clerks 2 2 0 1 1 C
43-4021 Correspondence Clerks 1 1 0 0 0 C
43-4031 Court, Municipal, and License Clerks 27 31 4 8 12 C
43-4041 Credit Authorizers, Checkers, and Clerks 146 144 -2 41 41 C
43-4051 Customer Service Representatives 2616 2892 276 743 1019 C
43-4061 Eligibility Interviewers, Government Programs 44 49 5 12 17 B
43-4071 File Clerks 113 111 -2 30 30 C
43-4081 Hotel, Motel, and Resort Desk Clerks 270 296 26 108 134 C
43-4111 Interviewers, Except Eligibility and Loan 88 106 18 18 36 C
43-4121 Library Assistants, Clerical 61 68 7 27 34 C
43-4131 Loan Interviewers and Clerks 124 116 -8 23 23 C
43-4141 New Accounts Clerks 53 53 0 15 15 C
43-4151 Order Clerks 95 94 -1 27 27 C
43-4161 Human Resources Assistants, Except Payroll and Timekeeping 147 167 20 41 61 C
43-4171 Receptionists and Information Clerks 823 1091 268 249 517 C
43-4181 Reservation and Transportation Ticket Agents and Travel Clerks 5 5 0 1 1 C
43-4199 Information and Record Clerks, All Other 291 250 -41 82 82 C
43-5000 Material Recording, Scheduling, Dispatching, and Distributing Workers 3016 2903 -113 761 807 1/
43-5011 Cargo and Freight Agents 0 0 0 0 0 C
43-5021 Couriers and Messengers 5 5 0 1 1 C
43-5031 Police, Fire, and Ambulance Dispatchers 54 60 6 10 16 C
43-5032 Dispatchers, Except Police, Fire, and Ambulance 148 163 15 28 43 C
43-5041 Meter Readers, Utilities 68 71 3 21 24 C
43-5051 Postal Service Clerks 49 24 -25 12 12 C
43-5052 Postal Service Mail Carriers 218 176 -42 71 71 C
43-5053 Postal Service Mail Sorters, Processors, and Processing Machine Operators 47 23 -24 2 2 C
43-5061 Production, Planning, and Expediting Clerks 176 193 17 46 63 C
43-5071 Shipping, Receiving, and Traffic Clerks 540 494 -46 138 138 C
43-5081 Stock Clerks and Order Fillers 1662 1640 -22 413 413 C
43-5111 Weighers, Measurers, Checkers, and Samplers, Recordkeeping 49 54 5 19 24 C
43-6000 Secretaries and Administrative Assistants 4547 5261 714 610 1326 1/
43-6011 Executive Secretaries and Administrative Assistants 474 511 37 64 101 C
43-6012 Legal Secretaries 78 76 -2 10 10 C
43-6013 Medical Secretaries 1242 1871 629 167 796 C
43-6014 Secretaries, Except Legal, Medical, and Executive 2753 2803 50 369 419 C
43-9000 Other Office and Administrative Support Workers 3864 4256 392 668 1106 1/
43-9011 Computer Operators 50 42 -8 5 5 C
43-9021 Data Entry Keyers 122 113 -9 21 21 C
43-9022 Word Processors and Typists 340 318 -22 20 20 C
43-9031 Desktop Publishers 16 13 -3 3 3 B
43-9041 Insurance Claims and Policy Processing Clerks 62 72 10 19 29 C
43-9051 Mail Clerks and Mail Machine Operators, Except Postal Service 307 346 39 59 98 C
43-9061 Office Clerks, General 2428 2744 316 430 746 C
43-9071 Office Machine Operators, Except Computer 21 17 -4 6 6 C
43-9081 Proofreaders and Copy Markers 54 67 13 10 23 A
43-9111 Statistical Assistants 112 113 1 21 22 A
43-9799 Office and Administrative Support Workers, All Other 352 411 59 74 133 C

1/  For some occupations, education code may be blank due to publication standards.  Also, education codes are for detailed occupations only and not groups of occupations.

 
Education Codes
A Bachelor degree or higher
B Post secondary award or associate degree
C High school or less

Key

Occupational Code Occupational Title Employment Openings
2010 2020 Change Replacement Total
 

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