State offices and all DLLR physical locations will be closed to the public November 26 through November 28, 2014. However, Unemployment Insurance telephone and Web operations WILL be available on Wednesday, November 26.

DLLR's Division of Workforce Development and Adult Learning

 

Office and Administrative Support Occupations - Upper Shore WIA Occupational Projections - 2010-2020

 
Occ.
Code
Occupational Title Employment Openings Educ.
Code
2010 2020 Change Replace. Total
43-0000 Office and Administrative Support Occupations 9915 10820 905 2092 3103 1/
43-1000 Supervisors, Office and Administrative Support Workers 727 826 99 194 293 1/
43-1011 First-Line Supervisors/Managers of Office and Administrative Support Workers 727 826 99 194 293 C
43-2000 Communications Equipment Operators 72 78 6 18 28 1/
43-2011 Switchboard Operators, Including Answering Service 18 14 -4 3 3 C
43-2021 Telephone Operators 7 7 0 2 2 C
43-2099 Communications Equipment Operators, All Other 47 57 10 13 23 C
43-3000 Financial Clerks 1687 1813 126 339 465 1/
43-3011 Bill and Account Collectors 49 50 1 10 11 C
43-3021 Billing and Posting Clerks and Machine Operators 188 219 31 33 64 C
43-3031 Bookkeeping, Accounting, and Auditing Clerks 918 991 73 101 174 C
43-3051 Payroll and Timekeeping Clerks 115 125 10 24 34 C
43-3061 Procurement Clerks 40 46 6 16 22 C
43-3071 Tellers 377 382 5 155 160 C
43-4000 Information and Record Clerks 1548 1725 177 469 651 1/
43-4011 Brokerage Clerks 6 5 -1 2 2 C
43-4021 Correspondence Clerks 11 13 2 3 5 C
43-4031 Court, Municipal, and License Clerks 32 36 4 9 13 C
43-4041 Credit Authorizers, Checkers, and Clerks 1 1 0 0 0 C
43-4051 Customer Service Representatives 531 574 43 151 194 C
43-4061 Eligibility Interviewers, Government Programs 16 14 -2 4 4 B
43-4071 File Clerks 13 12 -1 3 3 C
43-4081 Hotel, Motel, and Resort Desk Clerks 147 160 13 59 72 C
43-4111 Interviewers, Except Eligibility and Loan 2 2 0 0 0 C
43-4121 Library Assistants, Clerical 49 59 10 22 32 C
43-4131 Loan Interviewers and Clerks 30 29 -1 6 6 C
43-4141 New Accounts Clerks 24 25 1 7 8 C
43-4151 Order Clerks 48 48 0 13 13 C
43-4161 Human Resources Assistants, Except Payroll and Timekeeping 82 92 10 23 33 C
43-4171 Receptionists and Information Clerks 527 623 96 159 255 C
43-4181 Reservation and Transportation Ticket Agents and Travel Clerks 3 3 0 1 1 C
43-4199 Information and Record Clerks, All Other 26 29 3 7 10 C
43-5000 Material Recording, Scheduling, Dispatching, and Distributing Workers 2023 2038 15 487 589 1/
43-5011 Cargo and Freight Agents 22 30 8 5 13 C
43-5021 Couriers and Messengers 33 41 8 8 16 C
43-5031 Police, Fire, and Ambulance Dispatchers 67 77 10 13 23 C
43-5032 Dispatchers, Except Police, Fire, and Ambulance 144 175 31 27 58 C
43-5041 Meter Readers, Utilities 13 14 1 4 5 C
43-5051 Postal Service Clerks 63 43 -20 15 15 C
43-5052 Postal Service Mail Carriers 206 241 35 67 102 C
43-5053 Postal Service Mail Sorters, Processors, and Processing Machine Operators 115 79 -36 6 6 C
43-5061 Production, Planning, and Expediting Clerks 93 100 7 24 31 C
43-5071 Shipping, Receiving, and Traffic Clerks 299 284 -15 76 76 C
43-5081 Stock Clerks and Order Fillers 955 939 -16 237 237 C
43-5111 Weighers, Measurers, Checkers, and Samplers, Recordkeeping 13 15 2 5 7 C
43-6000 Secretaries and Administrative Assistants 2434 2738 304 327 632 1/
43-6011 Executive Secretaries and Administrative Assistants 278 313 35 37 72 C
43-6012 Legal Secretaries 81 80 -1 11 11 C
43-6013 Medical Secretaries 541 761 220 73 293 C
43-6014 Secretaries, Except Legal, Medical, and Executive 1534 1584 50 206 256 C
43-9000 Other Office and Administrative Support Workers 1424 1602 178 258 445 1/
43-9011 Computer Operators 17 14 -3 2 2 C
43-9021 Data Entry Keyers 41 39 -2 7 7 C
43-9022 Word Processors and Typists 25 24 -1 1 1 C
43-9031 Desktop Publishers 12 9 -3 2 2 B
43-9041 Insurance Claims and Policy Processing Clerks 64 86 22 19 41 C
43-9051 Mail Clerks and Mail Machine Operators, Except Postal Service 51 59 8 10 18 C
43-9061 Office Clerks, General 1149 1295 146 203 349 C
43-9071 Office Machine Operators, Except Computer 1 1 0 0 0 C
43-9799 Office and Administrative Support Workers, All Other 64 75 11 14 25 C

1/  For some occupations, education code may be blank due to publication standards.  Also, education codes are for detailed occupations only and not groups of occupations.

 
Education Codes
A Bachelor degree or higher
B Post secondary award or associate degree
C High school or less

Key

Occupational Code Occupational Title Employment Openings
2010 2020 Change Replacement Total
 

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