DLLR Lends a Helping Hand to Texas Residents in the Wake of Hurricane Ike


Division of Unemployment Insurance helps file claims

BALTIMORE (9-30-08) – Department of Labor, Licensing and Regulation Secretary Thomas E. Perez today announced DLLR is helping Texas residents by assisting with the influx of Unemployment Insurance benefit claims resulting from Hurricane Ike.

“When we heard that Texas is taking more than 10,000 claims a day, and as many as 300,000 calls a day are not getting through, we knew our involvement was critical,” said Secretary Tom Perez. “The Division of Unemployment Insurance is actively working with the Texas Workforce Commission to guarantee residents who qualify for benefits will be processed as quickly and efficiently as possible.”

The Division of Unemployment Insurance has access to the Texas electronic wage files and can assist with regular UI claims or disaster [DUA] claims as appropriate.

“We are able to devote as many as 50 people to help Texas during the aftermath of Hurricane Ike,” said Division of Unemployment Insurance Assistant Secretary Tom Wendel. “Members of our field staff have volunteered to work overtime for the next month, to help during the evening hours when the Texas offices will remain open.”

The Division of Unemployment Insurance will also dedicate a special line to accept transferred calls from Texas during regular hours.

Texas hired 150 temporary workers to assist them in handling the massive workload.

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Department of Labor, Licensing and Regulation Press Release