Maryland

Occupational Employment and Wage Estimates 2020

Anne Arundel Workforce Region Baltimore City Workforce Region Baltimore County Workforce Region Frederick Workforce Region Lower Shore Workforce Region Mid-Maryland Workforce Region Montgomery Workforce Region Prince George's Workforce Region Southern Maryland Workforce Region Susquehanna Workforce Region Upper Shore Workforce Region Western Maryland Workforce Region

00-0000 --TOTAL ALL OCCUPATIONS 11-0000 --MANAGEMENT OCCUPATIONS 11-1000 Top Executives 11-1011 Chief Executives 11-1021 General and Operations Managers 11-1031 Legislators 11-2000 Advertising, Marketing, Promotions, Public Relations, and Sales Managers 11-2011 Advertising and Promotions Managers 11-2021 Marketing Managers 11-2022 Sales Managers 11-2030 Public Relations and Fundraising Managers 11-3000 Operations Specialties Managers 11-3010 Administrative Services and Facilities Managers 11-3021 Computer and Information Systems Managers 11-3031 Financial Managers 11-3051 Industrial Production Managers 11-3061 Purchasing Managers 11-3071 Transportation, Storage, and Distribution Managers 11-3111 Compensation and Benefits Managers 11-3121 Human Resources Managers 11-3131 Training and Development Managers 11-9000 Other Management Occupations 11-9021 Construction Managers 11-9031 Education and Childcare Administrators, Preschool and Daycare 11-9032 Education Administrators, Kindergarten through Secondary 11-9033 Education Administrators, Postsecondary 11-9039 Education Administrators, All Other 11-9041 Architectural and Engineering Managers 11-9051 Food Service Managers 11-9081 Lodging Managers 11-9111 Medical and Health Services Managers 11-9121 Natural Sciences Managers 11-9131 Postmasters and Mail Superintendents 11-9141 Property, Real Estate, and Community Association Managers 11-9151 Social and Community Service Managers 11-9171 Funeral Home Managers 11-9198 Personal Service Managers, All Other; Entertainment and Recreation Managers, Except Gam... 13-0000 --BUSINESS AND FINANCIAL OPERATIONS OCCUPATIONS 13-1000 Business Operations Specialists 13-1020 Buyers and Purchasing Agents 13-1031 Claims Adjusters, Examiners, and Investigators 13-1041 Compliance Officers 13-1051 Cost Estimators 13-1071 Human Resources Specialists 13-1075 Labor Relations Specialists 13-1081 Logisticians 13-1111 Management Analysts 13-1121 Meeting, Convention, and Event Planners 13-1131 Fundraisers 13-1141 Compensation, Benefits, and Job Analysis Specialists 13-1151 Training and Development Specialists 13-1161 Market Research Analysts and Marketing Specialists 13-1198 Project Management Specialists and Business Operations Specialists, All Other 13-2000 Financial Specialists 13-2011 Accountants and Auditors 13-2020 Property Appraisers and Assessors 13-2041 Credit Analysts 13-2052 Personal Financial Advisors 13-2072 Loan Officers 13-2082 Tax Preparers 13-2098 Financial and Investment Analysts, Financial Risk Specialists, and Financial Specialist... 15-0000 --COMPUTER AND MATHEMATICAL OCCUPATIONS 15-1200 Computer Occupations 15-1211 Computer Systems Analysts 15-1212 Information Security Analysts 15-1221 Computer and Information Research Scientists 15-1231 Computer Network Support Specialists 15-1232 Computer User Support Specialists 15-1241 Computer Network Architects 15-1244 Network and Computer Systems Administrators 15-1245 Database Administrators and Architects 15-1251 Computer Programmers 15-1256 Software Developers and Software Quality Assurance Analysts and Testers 15-1257 Web Developers and Digital Interface Designers 15-1299 Computer Occupations, All Other 15-2000 Mathematical Science Occupations 15-2011 Actuaries 15-2031 Operations Research Analysts 15-2041 Statisticians 15-2098 Data Scientists and Mathematical Science Occupations, All Other 17-0000 --ARCHITECTURE AND ENGINEERING OCCUPATIONS 17-1000 Architects, Surveyors, and Cartographers 17-1011 Architects, Except Landscape and Naval 17-1021 Cartographers and Photogrammetrists 17-1022 Surveyors 17-2000 Engineers 17-2041 Chemical Engineers 17-2051 Civil Engineers 17-2061 Computer Hardware Engineers 17-2071 Electrical Engineers 17-2081 Environmental Engineers 17-2111 Health and Safety Engineers, Except Mining Safety Engineers and Inspectors Marine Engineers and Naval Architects 17-2131 Materials Engineers Mechanical Engineers 17-2199 Engineers, All Other 17-3000 Drafters, Engineering Technicians, and Mapping Technicians 17-3011 Architectural and Civil Drafters 17-3012 Electrical and Electronics Drafters 17-3013 Mechanical Drafters 17-3022 Civil Engineering Technologists and Technicians 17-3023 Electrical and Electronic Engineering Technologists and Technicians 17-3025 Environmental Engineering Technologists and Technicians 19-0000 --LIFE, PHYSICAL, AND SOCIAL SCIENCE OCCUPATIONS 19-1000 Life Scientists 19-1023 Zoologists and Wildlife Biologists 19-1029 Biological Scientists, All Other 19-1031 Conservation Scientists 19-1032 Foresters 19-1042 Medical Scientists, Except Epidemiologists 19-2000 Physical Scientists 19-2031 Chemists 19-2041 Environmental Scientists and Specialists, Including Health 19-2042 Geoscientists, Except Hydrologists and Geographers 19-2099 Physical Scientists, All Other 19-3000 Social Scientists and Related Workers 19-3011 Economists 19-3031 Clinical, Counseling, and School Psychologists 19-3039 Psychologists, All Other 19-3051 Urban and Regional Planners 19-3091 Anthropologists and Archeologists 19-3093 Historians 19-3099 Social Scientists and Related Workers, All Other 19-4000 Life, Physical, and Social Science Technicians 19-4021 Biological Technicians 19-4092 Forensic Science Technicians 19-4099 Life, Physical, and Social Science Technicians, All Other 19-5000 Occupational Health and Safety Specialists and Technicians 19-5011 Occupational Health and Safety Specialists 21-0000 --COMMUNITY AND SOCIAL SERVICE OCCUPATIONS 21-1000 Counselors, Social Workers, and Other Community and Social Service Specialists 21-1012 Educational, Guidance, and Career Counselors and Advisors 21-1015 Rehabilitation Counselors 21-1018 Substance abuse, behavioral disorder, and mental health counselors 21-1021 Child, Family, and School Social Workers 21-1022 Healthcare Social Workers 21-1023 Mental Health and Substance Abuse Social Workers 21-1029 Social Workers, All Other 21-1091 Health Education Specialists 21-1093 Social and Human Service Assistants 21-1094 Community Health Workers 21-1099 Community and Social Service Specialists, All Other 21-2000 Religious Workers 21-2011 Clergy 21-2021 Directors, Religious Activities and Education 23-0000 --LEGAL OCCUPATIONS 23-1000 Lawyers, Judges, and Related Workers 23-1011 Lawyers 23-1022 Arbitrators, Mediators, and Conciliators 23-2000 Legal Support Workers 23-2011 Paralegals and Legal Assistants 23-2093 Title Examiners, Abstractors, and Searchers 23-2099 Legal Support Workers, All Other 25-0000 --EDUCATIONAL INSTRUCTION AND LIBRARY OCCUPATIONS 25-1000 Postsecondary Teachers 25-1194 Career/Technical Education Teachers, Postsecondary 25-2000 Preschool, Elementary, Middle, Secondary, and Special Education Teachers 25-2011 Preschool Teachers, Except Special Education 25-2021 Elementary School Teachers, Except Special Education 25-2022 Middle School Teachers, Except Special and Career/Technical Education 25-2031 Secondary School Teachers, Except Special and Career/Technical Education 25-3000 Other Teachers and Instructors 25-3021 Self-Enrichment Teachers 25-3097 Tutors and Teachers and Instructors, All Other 25-4000 Librarians, Curators, and Archivists 25-4011 Archivists 25-4022 Librarians and Media Collections Specialists 25-4031 Library Technicians 25-9000 Other Educational Instruction and Library Occupations 25-9031 Instructional Coordinators 25-9045 Teaching Assistants, Except Postsecondary 25-9099 Educational Instruction and Library Workers, All Other 27-0000 --ARTS, DESIGN, ENTERTAINMENT, SPORTS, AND MEDIA OCCUPATIONS 27-1000 Art and Design Workers 27-1011 Art Directors 27-1013 Fine Artists, Including Painters, Sculptors, and Illustrators 27-1014 Special Effects Artists and Animators 27-1024 Graphic Designers 27-1025 Interior Designers 27-1026 Merchandise Displayers and Window Trimmers 27-1029 Designers, All Other 27-2000 Entertainers and Performers, Sports and Related Workers 27-2012 Producers and Directors 27-2022 Coaches and Scouts Musicians and Singers 27-3000 Media and Communication Workers 27-3031 Public Relations Specialists 27-3041 Editors 27-3042 Technical Writers 27-3043 Writers and Authors 27-3091 Interpreters and Translators 27-3092 Court Reporters and Simultaneous Captioners 27-3099 Media and Communication Workers, All Other 27-4000 Media and Communication Equipment Workers 27-4011 Audio and Video Technicians 27-4021 Photographers 29-0000 --HEALTHCARE PRACTITIONERS AND TECHNICAL OCCUPATIONS 29-1000 Healthcare Diagnosing or Treating Practitioners 29-1011 Chiropractors 29-1021 Dentists, General 29-1031 Dietitians and Nutritionists 29-1041 Optometrists 29-1051 Pharmacists 29-1071 Physician Assistants Podiatrists 29-1122 Occupational Therapists 29-1123 Physical Therapists 29-1126 Respiratory Therapists 29-1127 Speech-Language Pathologists 29-1129 Therapists, All Other 29-1131 Veterinarians 29-1141 Registered Nurses 29-1171 Nurse Practitioners 29-1215 Family Medicine Physicians 29-1216 General Internal Medicine Physicians 29-1223 Psychiatrists 29-1228 Physicians, All Other and Ophthalmologists, Except Pediatric 29-1292 Dental Hygienists 29-2000 Health Technologists and Technicians 29-2010 Clinical Laboratory Technologists and Technicians 29-2031 Cardiovascular Technologists and Technicians 29-2032 Diagnostic Medical Sonographers 29-2033 Nuclear Medicine Technologists 29-2034 Radiologic Technologists and Technicians 29-2035 Magnetic Resonance Imaging Technologists 29-2040 Emergency Medical Technicians and Paramedics 29-2052 Pharmacy Technicians 29-2053 Psychiatric Technicians 29-2055 Surgical Technologists 29-2056 Veterinary Technologists and Technicians 29-2061 Licensed Practical and Licensed Vocational Nurses 29-2081 Opticians, Dispensing Orthotists and Prosthetists 29-2098 Medical Dosimetrists, Medical Records Specialists, and Health Technologists and Technic... 29-9000 Other Healthcare Practitioners and Technical Occupations 29-9098 Health Information Technologists, Medical Registrars, Surgical Assistants, and Healthca... 31-0000 --HEALTHCARE SUPPORT OCCUPATIONS 31-1100 Home Health and Personal Care Aides; and Nursing Assistants, Orderlies, and Psychiatric... 31-1120 Home Health and Personal Care Aides 31-1131 Nursing Assistants 31-2000 Occupational Therapy and Physical Therapist Assistants and Aides 31-9000 Other Healthcare Support Occupations 31-9011 Massage Therapists 31-9091 Dental Assistants 31-9092 Medical Assistants 31-9093 Medical Equipment Preparers 31-9094 Medical Transcriptionists 31-9095 Pharmacy Aides 31-9097 Phlebotomists 31-9099 Healthcare Support Workers, All Other 33-0000 --PROTECTIVE SERVICE OCCUPATIONS 33-1000 Supervisors of Protective Service Workers 33-1012 First-Line Supervisors of Police and Detectives 33-1021 First-Line Supervisors of Firefighting and Prevention Workers 33-1090 Miscellaneous First-Line Supervisors, Protective Service Workers 33-2000 Firefighting and Prevention Workers 33-2011 Firefighters 33-2021 Fire Inspectors and Investigators 33-3000 Law Enforcement Workers 33-3021 Detectives and Criminal Investigators 33-3051 Police and Sheriff's Patrol Officers 33-9000 Other Protective Service Workers 33-9032 Security Guards 33-9098 School Bus Monitors and Protective Service Workers, All Other 35-0000 --FOOD PREPARATION AND SERVING RELATED OCCUPATIONS 35-1000 Supervisors of Food Preparation and Serving Workers 35-1011 Chefs and Head Cooks 35-1012 First-Line Supervisors of Food Preparation and Serving Workers 35-2000 Cooks and Food Preparation Workers 35-2012 Cooks, Institution and Cafeteria 35-2014 Cooks, Restaurant 35-2015 Cooks, Short Order 35-2021 Food Preparation Workers 35-3000 Food and Beverage Serving Workers 35-3011 Bartenders 35-3023 Fast Food and Counter Workers 35-3031 Waiters and Waitresses 35-3041 Food Servers, Nonrestaurant 35-9000 Other Food Preparation and Serving Related Workers 35-9011 Dining Room and Cafeteria Attendants and Bartender Helpers 35-9021 Dishwashers 35-9031 Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop 35-9099 Food Preparation and Serving Related Workers, All Other 37-0000 --BUILDING AND GROUNDS CLEANING AND MAINTENANCE OCCUPATIONS 37-1000 Supervisors of Building and Grounds Cleaning and Maintenance Workers 37-1011 First-Line Supervisors of Housekeeping and Janitorial Workers 37-1012 First-Line Supervisors of Landscaping, Lawn Service, and Groundskeeping Workers 37-2000 Building Cleaning and Pest Control Workers 37-2011 Janitors and Cleaners, Except Maids and Housekeeping Cleaners 37-2012 Maids and Housekeeping Cleaners 37-2021 Pest Control Workers 37-3000 Grounds Maintenance Workers 37-3011 Landscaping and Groundskeeping Workers 39-0000 --PERSONAL CARE AND SERVICE OCCUPATIONS Supervisors of Personal Care and Service Workers 39-1098 First-Line Supervisors of Personal Service and Entertainment and Recreation Workers, Ex... 39-2000 Animal Care and Service Workers 39-2011 Animal Trainers 39-2021 Animal Caretakers 39-3000 Entertainment Attendants and Related Workers 39-3091 Amusement and Recreation Attendants Funeral Service Workers 39-4031 Morticians, Undertakers, and Funeral Arrangers 39-5000 Personal Appearance Workers 39-5011 Barbers 39-5012 Hairdressers, Hairstylists, and Cosmetologists 39-5092 Manicurists and Pedicurists 39-5093 Shampooers 39-5094 Skincare Specialists 39-6000 Baggage Porters, Bellhops, and Concierges 39-6011 Baggage Porters and Bellhops 39-6012 Concierges 39-9000 Other Personal Care and Service Workers 39-9011 Childcare Workers 39-9031 Exercise Trainers and Group Fitness Instructors 39-9032 Recreation Workers 39-9041 Residential Advisors 39-9098 Crematory Operators and Personal Care and Service Workers, All Other 41-0000 --SALES AND RELATED OCCUPATIONS 41-1000 Supervisors of Sales Workers 41-1011 First-Line Supervisors of Retail Sales Workers 41-1012 First-Line Supervisors of Non-Retail Sales Workers 41-2000 Retail Sales Workers 41-2011 Cashiers 41-2021 Counter and Rental Clerks 41-2022 Parts Salespersons 41-2031 Retail Salespersons 41-3000 Sales Representatives, Services 41-3011 Advertising Sales Agents Insurance Sales Agents 41-3031 Securities, Commodities, and Financial Services Sales Agents 41-3091 Sales Representatives of Services, Except Advertising, Insurance, Financial Services, a... 41-4000 Sales Representatives, Wholesale and Manufacturing 41-4011 Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products 41-4012 Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Pro... 41-9000 Other Sales and Related Workers 41-9011 Demonstrators and Product Promoters 41-9021 Real Estate Brokers 41-9022 Real Estate Sales Agents 41-9031 Sales Engineers 41-9041 Telemarketers 41-9099 Sales and Related Workers, All Other 43-0000 --OFFICE AND ADMINISTRATIVE SUPPORT OCCUPATIONS 43-1000 Supervisors of Office and Administrative Support Workers 43-1011 First-Line Supervisors of Office and Administrative Support Workers 43-2000 Communications Equipment Operators 43-2011 Switchboard Operators, Including Answering Service 43-3000 Financial Clerks 43-3011 Bill and Account Collectors 43-3021 Billing and Posting Clerks 43-3031 Bookkeeping, Accounting, and Auditing Clerks 43-3051 Payroll and Timekeeping Clerks 43-3061 Procurement Clerks 43-3071 Tellers 43-3099 Financial Clerks, All Other 43-4000 Information and Record Clerks 43-4031 Court, Municipal, and License Clerks 43-4051 Customer Service Representatives 43-4061 Eligibility Interviewers, Government Programs 43-4071 File Clerks 43-4081 Hotel, Motel, and Resort Desk Clerks 43-4111 Interviewers, Except Eligibility and Loan 43-4121 Library Assistants, Clerical 43-4131 Loan Interviewers and Clerks 43-4151 Order Clerks 43-4161 Human Resources Assistants, Except Payroll and Timekeeping 43-4171 Receptionists and Information Clerks 43-4181 Reservation and Transportation Ticket Agents and Travel Clerks 43-4199 Information and Record Clerks, All Other 43-5000 Material Recording, Scheduling, Dispatching, and Distributing Workers 43-5011 Cargo and Freight Agents 43-5031 Public Safety Telecommunicators 43-5032 Dispatchers, Except Police, Fire, and Ambulance 43-5051 Postal Service Clerks 43-5052 Postal Service Mail Carriers 43-5053 Postal Service Mail Sorters, Processors, and Processing Machine Operators 43-5061 Production, Planning, and Expediting Clerks 43-5071 Shipping, Receiving, and Inventory Clerks 43-5111 Weighers, Measurers, Checkers, and Samplers, Recordkeeping 43-6000 Secretaries and Administrative Assistants 43-6011 Executive Secretaries and Executive Administrative Assistants 43-6012 Legal Secretaries and Administrative Assistants 43-6013 Medical Secretaries and Administrative Assistants 43-6014 Secretaries and Administrative Assistants, Except Legal, Medical, and Executive 43-9000 Other Office and Administrative Support Workers 43-9021 Data Entry Keyers 43-9022 Word Processors and Typists 43-9031 Desktop Publishers 43-9041 Insurance Claims and Policy Processing Clerks 43-9051 Mail Clerks and Mail Machine Operators, Except Postal Service 43-9061 Office Clerks, General 43-9071 Office Machine Operators, Except Computer 43-9199 Office and Administrative Support Workers, All Other 45-0000 --FARMING, FISHING, AND FORESTRY OCCUPATIONS 45-2000 Agricultural Workers 47-0000 --CONSTRUCTION AND EXTRACTION OCCUPATIONS 47-1000 Supervisors of Construction and Extraction Workers 47-1011 First-Line Supervisors of Construction Trades and Extraction Workers 47-2000 Construction Trades Workers 47-2021 Brickmasons and Blockmasons 47-2031 Carpenters 47-2044 Tile and Stone Setters 47-2051 Cement Masons and Concrete Finishers 47-2061 Construction Laborers 47-2073 Operating Engineers and Other Construction Equipment Operators 47-2081 Drywall and Ceiling Tile Installers 47-2111 Electricians 47-2121 Glaziers 47-2131 Insulation Workers, Floor, Ceiling, and Wall 47-2141 Painters, Construction and Maintenance 47-2151 Pipelayers 47-2152 Plumbers, Pipefitters, and Steamfitters 47-2211 Sheet Metal Workers 47-2221 Structural Iron and Steel Workers 47-3000 Helpers, Construction Trades 47-3012 Helpers--Carpenters 47-3013 Helpers--Electricians 47-3019 Helpers, Construction Trades, All Other 47-4000 Other Construction and Related Workers 47-4011 Construction and Building Inspectors 47-4041 Hazardous Materials Removal Workers 47-4051 Highway Maintenance Workers 47-4090 Miscellaneous Construction and Related Workers 47-5000 Extraction Workers 47-5022 Excavating and Loading Machine and Dragline Operators, Surface Mining 47-5097 Earth Drillers, Except Oil and Gas; and Explosives Workers, Ordnance Handling Experts, ... 49-0000 --INSTALLATION, MAINTENANCE, AND REPAIR OCCUPATIONS 49-1000 Supervisors of Installation, Maintenance, and Repair Workers 49-1011 First-Line Supervisors of Mechanics, Installers, and Repairers 49-2000 Electrical and Electronic Equipment Mechanics, Installers, and Repairers 49-2011 Computer, Automated Teller, and Office Machine Repairers 49-2022 Telecommunications Equipment Installers and Repairers, Except Line Installers 49-2094 Electrical and Electronics Repairers, Commercial and Industrial Equipment 49-2096 Electronic Equipment Installers and Repairers, Motor Vehicles 49-2097 Audiovisual Equipment Installers and Repairers 49-2098 Security and Fire Alarm Systems Installers 49-3000 Vehicle and Mobile Equipment Mechanics, Installers, and Repairers 49-3011 Aircraft Mechanics and Service Technicians 49-3021 Automotive Body and Related Repairers 49-3023 Automotive Service Technicians and Mechanics 49-3031 Bus and Truck Mechanics and Diesel Engine Specialists 49-3042 Mobile Heavy Equipment Mechanics, Except Engines 49-3051 Motorboat Mechanics and Service Technicians 49-3093 Tire Repairers and Changers 49-9000 Other Installation, Maintenance, and Repair Occupations 49-9012 Control and Valve Installers and Repairers, Except Mechanical Door 49-9021 Heating, Air Conditioning, and Refrigeration Mechanics and Installers 49-9031 Home Appliance Repairers 49-9041 Industrial Machinery Mechanics 49-9043 Maintenance Workers, Machinery 49-9051 Electrical Power-Line Installers and Repairers 49-9052 Telecommunications Line Installers and Repairers 49-9062 Medical Equipment Repairers 49-9071 Maintenance and Repair Workers, General 49-9091 Coin, Vending, and Amusement Machine Servicers and Repairers 49-9098 Helpers--Installation, Maintenance, and Repair Workers 49-9099 Installation, Maintenance, and Repair Workers, All Other 51-0000 --PRODUCTION OCCUPATIONS 51-1000 Supervisors of Production Workers 51-1011 First-Line Supervisors of Production and Operating Workers 51-2000 Assemblers and Fabricators Electrical, electronic, and electromechanical assemblers, except coil winders, tapers, ... 51-2090 Miscellaneous Assemblers and Fabricators 51-3000 Food Processing Workers 51-3011 Bakers 51-3021 Butchers and Meat Cutters 51-3092 Food Batchmakers 51-4000 Metal Workers and Plastic Workers 51-4033 Grinding, Lapping, Polishing, and Buffing Machine Tool Setters, Operators, and Tenders,... 51-4034 Lathe and Turning Machine Tool Setters, Operators, and Tenders, Metal and Plastic 51-4041 Machinists 51-4081 Multiple Machine Tool Setters, Operators, and Tenders, Metal and Plastic 51-4121 Welders, Cutters, Solderers, and Brazers 51-4199 Metal Workers and Plastic Workers, All Other 51-5100 Printing Workers 51-5111 Prepress Technicians and Workers 51-5112 Printing Press Operators 51-5113 Print Binding and Finishing Workers 51-6000 Textile, Apparel, and Furnishings Workers 51-6011 Laundry and Dry-Cleaning Workers 51-6031 Sewing Machine Operators 51-6052 Tailors, Dressmakers, and Custom Sewers 51-8000 Plant and System Operators 51-8021 Stationary Engineers and Boiler Operators 51-8031 Water and Wastewater Treatment Plant and System Operators 51-9000 Other Production Occupations 51-9061 Inspectors, Testers, Sorters, Samplers, and Weighers 51-9071 Jewelers and Precious Stone and Metal Workers 51-9083 Ophthalmic Laboratory Technicians 51-9111 Packaging and Filling Machine Operators and Tenders 51-9124 Coating, Painting, and Spraying Machine Setters, Operators, and Tenders 51-9198 Helpers--Production Workers 51-9199 Production Workers, All Other 53-0000 --TRANSPORTATION AND MATERIAL MOVING OCCUPATIONS 53-1000 Supervisors of Transportation and Material Moving Workers 53-1047 First-Line Supervisors of Transportation and Material-Moving Workers, Except Aircraft C... 53-2012 Commercial Pilots 53-3000 Motor Vehicle Operators 53-3031 Driver/Sales Workers 53-3032 Heavy and Tractor-Trailer Truck Drivers 53-3033 Light Truck Drivers 53-3052 Bus Drivers, Transit and Intercity 53-3058 Passenger Vehicle Drivers, Except Bus Drivers, Transit and Intercity 53-3099 Motor Vehicle Operators, All Other 53-5000 Water Transportation Workers 53-5011 Sailors and Marine Oilers 53-5021 Captains, Mates, and Pilots of Water Vessels 53-6000 Other Transportation Workers 53-6021 Parking Attendants 53-6031 Automotive and Watercraft Service Attendants 53-6041 Traffic Technicians 53-6098 Aircraft Service Attendants and Transportation Workers, All Other 53-7000 Material Moving Workers 53-7021 Crane and Tower Operators 53-7051 Industrial Truck and Tractor Operators 53-7061 Cleaners of Vehicles and Equipment 53-7062 Laborers and Freight, Stock, and Material Movers, Hand 53-7064 Packers and Packagers, Hand 53-7065 Stockers and Order Fillers

Anne Arundel Workforce Region All-industry Establishments reporting 197 Estimated employment 4,430 Employment RSE 8.35 Mean wage $18.36 Mean RSE 2.77 Entry wage $12.49 Experienced wage $21.30 10th percentile wage $11.50 50th percentile wage $17.29

Customer Service Representatives (43-4051) Interact with customers to provide basic or scripted information in response to routine inquiries about products and services. May handle and resolve general complaints. Excludes individuals whose duties are primarily installation, sales, repair, and technical support. Median Wage History   This Occupation   Compared to Occupational Group   Difference   2020 $17.29   $19.93   -$2.64 2019 $16.81 +2.9% $19.38 +2.9% -$2.56 2018 $16.29 +3.2% $18.78 +3.2% -$2.48 2017 $15.76 +3.4% $18.16 +3.4% -$2.40 2016 $15.35 +2.7% $17.69 +2.7% -$2.34   This Occupation   Compared to All Occupations   Difference   2020 $17.29   $22.84   -$5.55 2019 $16.81 +2.9% $22.19 +2.9% -$5.38 2018 $16.29 +3.2% $21.54 +3.0% -$5.24 2017 $15.76 +3.4% $20.93 +2.9% -$5.17 2016 $15.35 +2.7% $20.44 +2.4% -$5.09 Top Areas For This Occupation Best Pay   Median Wage Employ- ment Montgomery Workforce Region $20.11 7,230 Mid-Maryland Workforce Region $19.82 5,330 Frederick Workforce Region $19.46 2,480 Prince George's Workforce Region $18.83 4,750 Baltimore County Workforce Region $18.29 6,630 Highest Employment   Median Wage Employ- ment Montgomery Workforce Region $20.11 7,230 Baltimore County Workforce Region $18.29 6,630 Baltimore City Workforce Region $18.02 6,620 Mid-Maryland Workforce Region $19.82 5,330 Prince George's Workforce Region $18.83 4,750

Maryland Department of Labor
Office of Workforce Information & Performance
Occupational Employment and Wage Statistics Program
Return to Maryland Occupational Wage Estimates
Last updated April 2021