State offices and all DLLR physical locations will be closed to the public December 24 & December 25, 2014. However, Unemployment Insurance telephone and Web operations WILL be available on Wednesday, December 24.

Office of the Commissioner of Financial Regulation

 

Important Notice for Our Current Licensees and New License Applicants - Financial Regulation Electronic Licensing

 

Personal Identification Number (PIN) Management

Access to our licensing applications is password-protected to secure your license information from unauthorized access. The procedure, which we use, was developed according to current industry standards and is both secure and convenient. Acquire and maintain your password as follows:

  • If you are applying for a new (original) license, simply complete the desired application online.  A password and sign-on are not necessary.
  • If your application is approved, we will mail the license to your organization. We will also separately mail a Personal Identification Number (PIN).
  • Your organization will need to designate a license administrator for online purposes, who will possess and maintain the password.
  • The PIN is to be used once, during the first visit that requires a sign-on (a renewal or any interim name or address change).  At that time, the license administrator will provide certain personal, identifying information to us and will select the password, which must consist of 4 to 8 characters and/or numeric digits.
  • After the administrator creates the password online, they will be able to change it, if they want, or create a new one, if they forget. The password must be used during all subsequent site visits to access information for that license.

Electronic Licensing General Directions

Specific directions for each licensing program and category are detailed on their application pages. The screens will take you step-by-step through the application process. Here are a few general instructions to remember:

  • If you have a PC, you must have a Microsoft Internet Explorer version 5.01 or Netscape version 4.72 browser or higher to access the electronic licensing programs.  If you have a MacIntosh you must have a Microsoft Internet Explorer version 5.0 or higher or a later Netscape browser to access the electronic licensing programs. You can update your browser at no additional cost by visiting our browser information section.
     
  • To sign on, use the registration number and license type as they appear on the form, that we sent you. You will also need a password, which the system will help you select online. If you are applying for a new (original) business permit or for a reciprocal, temporary, limited or new apprentice license, simply complete the desired application online. A sign-on is not necessary.
     
  • When you submit your application, if you fail to complete any required items on the application screens or enter invalid data (e.g.: an invalid date), you will be presented with an error message. Use your browser's "back" button to return to previous screens to correct the indicated missing or invalid information.
     
  • Before submitting your credit card information, it is advisable to review your application. You may review previous screens by using your browser's "back" and "forward" buttons.

Please contact us, if you have any questions - 410-230-6097 or 1-888-784-0136 (toll free).

Hours of operation are Monday - Friday, 8:00 A.M. to 4:30 P.M. (EST/EDT).

Electronic Licensing Security

To safeguard your personal information, we use SSL (Secure Socket Layers), the industry-standard online transaction security method. SSL encrypts all of your licensing application so that no part of it, including your license registration number, password, Social Security Number, name or credit card number, can be read in transit by some third party. Consequently, your information is safer when you renew online through SSL than when you make a credit card purchase in a restaurant or a store.  Review DLLR's privacy statement.

Electronic Licensing Customer Service & Technical Services

Should the response time in communicating with our Web site be unacceptable, we recommend trying early in the day or during non-business hours. If, in completing your transaction, you have a technical problem, please click on the link below and complete the online form. Please be prepared to enter the following:

  1. Your full name;
  2. The board for which you wish to apply for or renew your license
  3. Your registration number, if applicable;
  4. Your e-mail address;
  5. Your telephone number;
  6. Your fax number, if applicable;
  7. The type of web browser and version, for example, Internet Explorer 6;
  8. Your computer operating system, for example, WindowsXP;
  9. Your Internet service provider, for example, AOL;
  10. The date and time you experienced the problem; and
  11. A description of the problem.

Tech Support

Browser Updates

 
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