DLLR's Division of Unemployment Insurance

The Division of Unemployment Insurance conducts almost all business by telephone.  Claims may be filed by telephone or you may choose to file your claim online.

If you live in a state other than Maryland and do not normally commute to Maryland to work, you must file your claim in an office that is located in your state of residence. Please check your local state of residence telephone book for information.

All Claim Centers take claims by telephone only, every Monday through Friday, excluding State holidays.  Hours of operation are Monday through Friday 8:00AM ET to 4:00PM ET. Please file your claim in the claim center located closest to your home.

If you want general information about unemployment insurance, click on Unemployment Insurance home page.

If you want information on an existing claim or to file your biweekly continued claim (request for payment) over the telephone, you must call one of the numbers listed under Claimant Information Service at the bottom of this page.

Claimant Information Service
All informational telephone calls, such as finding out the status of your unemployment insurance claim, should be directed to the Claimant Information Service.
Call one of the numbers listed below to file your biweekly continued claim (request for payment) over the telephone.

• Calling from the Baltimore area or out of state
  410 - 949 - 0022
• Calling from Maryland but outside of the Baltimore area
  1 - 800 - 827 - 4839
• For Hearing Impaired Only:
  TTY Baltimore area & out of state
  410 - 767 - 2727
  TTY Toll free inside MD
  1 - 800 - 827 - 4400
  For Maryland Relay dial 711

Return to the Division of Unemployment Insurance home page

Questions or comments regarding the Division of Unemployment Insurance may be directed to ui@dllr.state.md.us.
Questions or comments regarding the DLLR website may be directed to webmaster@dllr.state.md.us.