State Collection Agency Licensing Board - Financial Regulation
The State Collection Agency Licensing Board (“Board”) is responsible for the licensing and supervision of collection agencies operating in Maryland. The Board is in the Office of Financial Regulation (OFR) and is comprised of 5 members – the Commissioner serves as chairman, and the Governor, with the consent of the Senate, appoints the other four members, consisting of two consumer representatives and two industry representatives, each to a 4-year term.
The Board, with the assistance of OFR staff, receives and processes licensing applications, monitors and disciplines licensees, receives written complaints and mediates disputes, and engages in enforcement activity to correct violations of Maryland law. The Board also engages in public outreach efforts to both consumers and licensees about industry trends and abusive debt collection practices.
BOARD MEMBERS
Antonio P. Salazar, Chair
Commissioner of Financial Regulation
Eric Friedman
Consumer Member
Tracy Rezvani
Consumer Member
Sandra Holland
Industry Member
Shawn P. Kennedy
Industry Member
- For information about a collection agency license, see the collection agency industry resource page.
- To learn about consumer protections for debt collection, or to file a complaint about a collection agency, see the collection agency consumer resource page.
- To contact the Board, please contact Ayanna Daugherty, Board Administrator, by email at ayanna.daugherty@maryland.gov, or by telephone at 410-230-6019.
MEETING NOTICE
Possible Public Meeting with Closed Session Notice – The State Collection Agency Licensing Board anticipates scheduling an emergency meeting to occur at some time in the next 7-10 days. The Board is calling this meeting to discuss an enforcement matter. At this meeting, the Board anticipates voting on whether the Board should meet in a closed session to discuss the enforcement matter pursuant to General Provisions Article, Maryland Annotated Code §3-305. If the Board votes to meet in a closed session, the Board will then meet in closed session for the purpose of discussing the enforcement matter.
At this time, the Board is attempting to schedule a date a time when a quorum of the Board may meet as set forth herein. Once a date and time is established, an updated notice will be placed on this website. Please monitor this website if you are interested in attending the open session of any meeting scheduled.
This meeting would be in addition to, and not in lieu of, the regularly scheduled Board meeting which will be held on May 14, 2024 at 2:00 PM, notice of which may be found on this website.
Meeting Notice – The next meeting of the State Collection Agency Licensing Board is scheduled for Tuesday, May 14, 2024 at 2:00p.m. The meeting may be accessed via Google Meet and will be available by telephone at 1-530-738-1353 PIN: 815 799 863#.
Thereafter the public meetings will take place the second Tuesday of every month, accessed via the Google Meet information given above.
If necessary, the Board will convene in a closed session to seek the advice of counsel or review confidential materials, pursuant to General Provisions Article, Maryland Annotated Code §3-305.
Posted on OFR website: April 11, 2024